PLI WEBSITE PRIVACY POLICY
Effective Date: May 2026
Last Updated: May 2026

Professional Learning International Limited (“PLI”, “we”, “us”, or “our”) is committed to protecting privacy and handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, disclose, process, and protect personal information when individuals access or use:
  • the PLI website;
  • professional learning services;
  • events and webinars;
  • subscriptions and customer inquiries;
  • marketing communications;
  • and associated business operations.

This policy applies to:
https://www.professionallearninginternational.com/
and associated PLI-operated websites and communication services.

PLI operates internationally and is committed to supporting applicable privacy and data protection obligations, including the New Zealand Privacy Act 2020 and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE
Professional Learning International Limited
NZBN: 9429046250513

Email: contact@prolearnint.com.
Postal Address: 102 Papawai Rd, Greytown, Wellington, New Zealand

PLI acts as a Data Controller for website visitors, customer communications, marketing activities, event registrations, and general business operations.
It is important that the personal information we hold about you is accurate and up to date. Please notify us if your information changes by contacting contact@prolearnint.com.

2. OUR APPROACH TO PRIVACY AND DATA MINIMIZATION
PLI is designed to operate with limited professional and business contact information necessary to deliver services and maintain customer relationships.

We seek to minimize the amount of personal information collected and processed wherever reasonably possible.

PLI services are intended for educators, schools, and organizations. Our public-facing website and communications are not intended for direct use by children.

3. PERSONAL INFORMATION WE COLLECT
Personal information means information that can identify an individual.

We may collect and process the following categories of personal information.

A. Communication Information
This includes information you provide when you:
  • complete website contact forms;
  • subscribe to newsletters or resources;
  • register for events or webinars;
  • communicate with us by email, phone, text, or social media;
  • request information or support;
  • respond to surveys or promotions;
  • interact with marketing campaigns.

This information may include:
  • name;
  • email address;
  • phone number;
  • school or organization details;
  • professional role;
  • communication preferences;
  • inquiry or support information.

We use this information to:
  • communicate with you;
  • respond to inquiries;
  • provide support;
  • maintain records;
  • administer services and events;
  • protect legal rights and business operations.
  • Our lawful basis for processing may include:
  • consent;
  • contractual necessity;
  • legitimate interests;
  • legal obligations.

B. Customer and Transaction Information
This may include:
  • billing details;
  • payment records;
  • purchase history;
  • course registrations;
  • subscription information;
  • school or organization affiliation;
  • professional learning participation records;
  • topics of professional interest.

We use this information to:
  • deliver services;
  • manage subscriptions and registrations;
  • administer training and events;
  • process payments;
  • maintain financial and operational records.

Where services are purchased, processing is generally necessary to perform a contract.

C. User and Website Information
We may collect information regarding how individuals use our website and services, including:
  • website interaction data;
  • usage patterns;
  • feedback responses;
  • account preferences;
  • support interactions;
  • survey responses.

We use this information to:
  • operate and improve our website and services;
  • personalize communications where appropriate;
  • maintain website security and operational integrity;
  • administer and improve user experience.

D. Technical and Analytics Information
We may automatically collect technical information, including:
  • IP address;
  • browser type and version;
  • operating system;
  • geographical region;
  • referral source;
  • page views;
  • session duration;
  • website navigation paths;
  • device information.

This information may be collected through analytics and tracking technologies.

We use this information to:
  • analyze website usage;
  • improve website functionality and performance;
  • administer and secure our systems;
  • measure the effectiveness of advertising and communications;
  • support marketing and business development activities.

E. Marketing Information
We may collect information regarding:
  • marketing preferences;
  • newsletter subscriptions;
  • communication preferences;
  • event participation;
  • engagement with marketing campaigns.
  • We use this information to:
  • send newsletters and updates;
  • provide information about services, events, or resources;
  • administer promotions or giveaways;
  • improve marketing effectiveness;
  • better understand customer interests.

Users may opt out of marketing communications at any time.

4. SENSITIVE INFORMATION
PLI does not intentionally collect or process sensitive personal information unless reasonably necessary and lawfully permitted.

Sensitive information may include:
  • health information;
  • biometric information;
  • political opinions;
  • religious beliefs;
  • ethnicity;
  • trade union membership;
  • criminal history;
  • or other special category data under GDPR.

Users should not provide sensitive personal information through our website unless specifically requested.

5. LEGAL BASES FOR PROCESSING
Where GDPR applies, PLI processes personal information under one or more lawful bases, including:
  • consent;
  • contractual necessity;
  • compliance with legal obligations;
  • legitimate interests.
  • Legitimate interests may include:
  • operating and improving services;
  • customer communications;
  • analytics and business administration;
  • website security;
  • marketing and growth activities;
  • maintaining operational continuity.

We will only use personal information for the purposes for which it was collected or for reasonably compatible purposes permitted by law.

6. COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES
PLI uses cookies and related technologies to support website functionality, analytics, security, and marketing activities.

These technologies may include:
  • essential website cookies;
  • Google Analytics;
  • Meta/Facebook Pixel;
  • advertising and retargeting technologies;
  • session and performance cookies.
  • These technologies help us:
  • understand website usage;
  • improve services and communications;
  • analyze traffic and user behavior;
  • measure marketing effectiveness;
  • support advertising and retargeting activities.

Cookies may include:
  • session cookies;
  • persistent cookies;
  • performance cookies;
  • functionality cookies;
  • strictly necessary cookies.

Where required by applicable law, non-essential cookies and tracking technologies are used only with consent.

Users may manage cookie preferences through browser settings and available consent tools. Blocking some cookies may affect website functionality.

Third-party advertising and analytics providers may also use cookies or related technologies over which PLI has limited control.

7. MARKETING COMMUNICATIONS
PLI may send marketing or informational communications where:
  • Consent has been provided
  • users request information;
  • users purchase services;
  • or another lawful basis applies.

Marketing communications may include:
  • newsletters;
  • event invitations;
  • professional learning updates;
  • educational resources;
  • promotional communications.

Users may unsubscribe or opt out at any time by:
  • using unsubscribe links in communications; or
  • contacting contact@prolearnint.com.

PLI does not sell personal information.
PLI does not disclose personal information to third parties for their independent direct marketing purposes without consent.

8. SHARING PERSONAL INFORMATION
PLI may share limited personal information with trusted third-party service providers involved in:
  • hosting and infrastructure;
  • CRM and email communications;
  • analytics and marketing;
  • payment processing;
  • event management;
  • IT and system administration;
  • professional advisers;
  • legal or regulatory compliance.

We require service providers to process personal information appropriately and in accordance with applicable privacy and security obligations.

PLI may also disclose information where required by law or where reasonably necessary to protect legal rights or business operations.

9. INTERNATIONAL DATA TRANSFERS
PLI operates internationally and may use service providers located outside New Zealand and the European Economic Area (“EEA”), including those in the United States.

Where international transfers occur, PLI seeks to rely on lawful safeguards, including:
  • Standard Contractual Clauses approved by the European Commission;
  • the EU-U.S. Data Privacy Framework, where applicable;
  • or other recognized lawful transfer mechanisms.

Where required, additional contractual or organizational safeguards may be implemented.

10. DATA SECURITY
PLI maintains commercially reasonable technical and organizational measures designed to protect personal information against:
  • unauthorized access;
  • misuse;
  • disclosure;
  • alteration;
  • loss.

Security measures may include:
  • HTTPS/TLS encryption;
  • password-protected systems;
  • restricted administrative access;
  • monitoring and backup procedures;
  • hosting-provider-managed infrastructure security;
  • confidentiality obligations for authorized personnel.

While we take reasonable precautions, no internet transmission or storage system can be guaranteed completely secure.

PLI maintains procedures for responding to suspected security incidents and reportable personal data breaches.

11. DATA RETENTION
PLI retains personal information only for as long as reasonably necessary for:
  • service provision;
  • customer relationship management;
  • legal and accounting obligations;
  • operational continuity;
  • dispute resolution;
  • legitimate business purposes.

Typical retention periods may include:
  • active customer records during the customer relationship;
  • financial and transaction records retained as required by law;
  • marketing information until consent is withdrawn or communications become inactive;
  • temporary backup retention according to provider backup schedules.

In some circumstances, information may be anonymized for research, analytics, or statistical purposes.

12. INDIVIDUAL RIGHTS
Depending on applicable law, individuals may have rights to:
  • access personal information;
  • request correction of inaccurate information;
  • request deletion of information;
  • restrict or object to processing;
  • withdraw consent;
  • request portability of information;
  • lodge complaints with privacy regulators.

PLI will respond to legitimate requests within applicable legal timeframes.

Requests may be directed to:
contact@prolearnint.com

PLI may require reasonable identity verification before processing requests.

13. AUTOMATED DECISION-MAKING
PLI does not use personal information for automated decision-making or profiling producing legal or similarly significant effects on individuals.

14. THIRD-PARTY WEBSITES
PLI websites or communications may contain links to third-party websites or services.

PLI is not responsible for the privacy, security, or content practices of third parties. Users should review the privacy policies of those services independently.

15. CHILDREN’S PRIVACY
PLI services and websites are intended for educators, schools, and professional users.

PLI does not knowingly collect personal information directly from children through its public-facing websites.

If we become aware that inappropriate personal information about a child has been submitted, we may take reasonable steps to remove or secure the information.

16. CHANGES TO THIS POLICY
PLI may update this Privacy Policy periodically to reflect legal, operational, regulatory, or service changes.

Updated versions will be published on the relevant website with an updated effective date.

17. CONTACT
Privacy inquiries, requests, or concerns may be directed to:
Professional Learning International Limited
Email: contact@prolearnint.com
Postal Address: 102 Papawai Rd, Greytown, Wellington, New Zealand


Privacy Policy